Privacy Policy

Last updated: August 17, 2025

At BAQQER ("we," "us," or "our"), accessible at baqqer.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party sources.

1.1 Information You Provide

Category Examples
Contact Information Name, email address, phone number, shipping address, billing address
Account Information Username, password, order history, preferences
Payment Information Credit card number, billing address, payment method details (processed securely by our payment processor)
Communications Customer support inquiries, feedback, survey responses, reviews

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time spent on pages, links clicked, search queries
  • Location data: General geographic location based on IP address
  • Cookies and tracking technologies: See our Cookie Policy for details

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis (GDPR)
Process and fulfill your orders Contract performance
Communicate with you about your orders and account Contract performance
Send marketing communications (with your consent) Consent
Improve our website, products, and services Legitimate interest
Prevent fraud and ensure website security Legitimate interest
Comply with legal obligations Legal obligation

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: Payment processors, shipping carriers, email service providers, and website hosting providers who assist in operating our business
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • With your consent: We may share your information for any other purpose with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal data
  • Secure data storage with encryption at rest

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

5.1 All Users

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data portability: Request a copy of your data in a structured, machine-readable format

5.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell your data)
  • The right to non-discrimination for exercising your CCPA rights

5.3 European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at support@baqqer.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

BAQQER Privacy Team

Email: support@baqqer.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Website: https://baqqer.com

Address: 1650 NE 58th Ave, Des Moines, IA 50313, USA

Phone: +1 (319) 407-9321