Track Your Order
Last updated: August 19, 2025
Enter your order details below to check the status of your shipment. You can find your order number in the confirmation email we sent you after your purchase.
Order Tracking
Tip: For full WooCommerce tracking, replace this form with the shortcode
How Order Tracking Works
| Step | What Happens | Timeline |
|---|---|---|
| 1. Order Confirmed | You receive an order confirmation email with your order number | Immediately after purchase |
| 2. Processing | We prepare, inspect, and pack your order for shipment | 1–3 business days |
| 3. Shipped | You receive a shipping confirmation email with your tracking number | When your order leaves our warehouse |
| 4. In Transit | Track your package using the tracking number on the carrier's website | 5–8 business days |
| 5. Delivered | Your order arrives at your doorstep | Total: 6–11 business days |
Track Directly With the Carrier
Once you receive your shipping confirmation email, you can also track your package directly on the carrier's website by entering your tracking number:
Common Tracking Questions
My tracking number is not working. What should I do?
Tracking numbers can take up to 24 hours to activate after your order ships. If your tracking number still does not work after 24 hours, please contact us at support@baqqer.com and we will look into it right away.
My tracking status has not updated in several days. Is my package lost?
Not necessarily. Carriers sometimes skip scans at sorting facilities, especially during peak seasons. If your tracking has not updated for more than 5 business days, contact us and we will open an investigation with the carrier.
My package shows "Delivered" but I did not receive it. What now?
First, check around your property (porch, garage, side door, mailroom) and with neighbors or household members. If you still cannot locate it, contact the carrier with your tracking number, then reach out to us within 7 days at support@baqqer.com so we can assist with a replacement or refund.
I never received my shipping confirmation email. Where is it?
Please check your spam or junk folder first. If it is not there, your order may still be processing (1–3 business days). If it has been longer than 3 business days, contact us with your order number and we will resend your tracking information.
Can I change my delivery address after my order has shipped?
Once an order has shipped, we cannot change the delivery address on our end. However, you may be able to request a delivery change or hold directly through the carrier's website using your tracking number (e.g., UPS My Choice or FedEx Delivery Manager).
Need Help With Your Order?
If you have any questions about your order status, delivery, or tracking, our support team is happy to help. Please have your order number ready when contacting us.
BAQQER Customer Support
Email: support@baqqer.com
Address: 1650 NE 58th Ave, Des Moines, IA 50313, USA
Phone: +1 (319) 407-9321
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Response Time: Within 1 business day